Lovah by Fatima

Terms & Conditions
Term and condition

Welcome to LovahByFatima website! Before you start exploring our platform, we kindly ask you to review and agree to the following terms and conditions:
1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. User Conduct: When using our website, you agree to abide by all applicable laws and regulations. You must not engage in any activity that may disrupt or interfere with the proper functioning of our website or compromise the security of our systems.
3. Account Registration: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must provide accurate and up-to-date information during the registration process.
4. User Responsibilities: You are responsible for maintaining the confidentiality of any login credentials or account information associated with our website. You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website.
3. Intellectual Property: All content, including but not limited to text, images, graphics, logos, and trademarks, displayed on our website is the property of the website owner or its licensors. You may not use, reproduce, modify, or distribute any of the content without obtaining prior written permission.
4. Product Information: We strive to provide accurate and up-to-date information about our fashion products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or availability displayed on our website. We reserve the right to modify or discontinue any product without prior notice. It is your responsibility to verify the information before making a purchase
5. Ordering and Payment: When placing an order through our website, you agree to provide accurate and complete information. You are responsible for any charges incurred, including applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion.
5. Pricing and Payment: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Payment for purchases made on our website must be made through the provided payment methods. We are not responsible for any unauthorized transactions or fraudulent activities.
6. Returns and Exchanges: We have a separate Returns and Exchanges policy that outlines the procedures and conditions for returning or exchanging purchased items. Please refer to that policy for more information.
7. Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and conditions of those websites before using them.
8. Limitation of Liability: In no event shall we or our affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased through it. We strive to provide a seamless and secure experience on our website. However, we cannot guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components. In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website.
9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the state of Qatar. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the state of Qatar
Thank you for taking the time to review our terms and conditions. If you have any questions or concerns, please feel free to contact us. Enjoy your experience on our fashion website!
Return Policy
Return and Exchange policy:

We want you to be completely satisfied with your purchase from Lovahbyfatima.com, Please read our return and exchange policy to understand the terms and conditions regarding returns and exchanges.
1. Eligible Items
- We accept returns and exchanges by notify us within 3 days from the date of delivery.
- To be eligible for a return or exchange, items must be unused, in the same condition as received, and in their original packaging with all tags and labels attached.
2. Non-Eligible Items
- The following items are not eligible for return or exchange:
- Items marked as final sale.
-Item kept with the customer more than 3 days.
- Custom-made or personalized items.
- Worn and used items which might have a scent of perfume or anything shows the item being used.
- All types of Shellas
3. information Modification
- If you need to make changes to your information such as updating the shipping address, please contact us as soon as possible. We will do our best to accommodate your request
4. Return Process
- To initiate a return or exchange, please contact our customer support team at [email protected], or contact us through the live chat or WhatsApp, mention the reason of return
- Pack the item securely in the original packaging and include the invoice. Shipping cost based on the reason of return
5. Refunds
- Refunds will be issued in Cash and Bank transaction
- Please allow 20 business days to process your return and issue the refund.
6. Exchanges
- If you wish to exchange an item for a different size or color, please mention your preference while contacting us through email [email protected] or through live chat. We will do our best to accommodate your request if the order has not yet been processed. If the customer want to exchange the product after the product has been shipped, the customer eligible to pay the transaction/logistic fee fully of all upcoming transactions.
7. Damaged or Defective Items
- If you receive a damaged or defective item of no fault of the client, please contact us through email [email protected] or through live chat, within 5days of receipt, and provide pictures of the damage items, We will provide instructions for the return or exchange of the damaged or defective item. We will either repair the relevant defect or replace the product, if we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon return the product. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us. items damaged by miss-use, and or damaged by client will not be eligible for a refund but only for alteration and amending which in that case the customer will in-cure a fee determined upon inspection of the item.
8. Cancellations
- You may request to cancel an order before it is shipped, if the order has been shipped and the client cancel the order without any reason, the customer eligible to pay the transaction/logistic fee fully of all upcoming transactions, and the refund will take place only if we received the product without any damages. Please contact our customer support team to inquire more about order cancellations.
9. Change in Policy
- We reserve the right to make changes to this Return and Exchange Policy at any time. Any changes will be posted on our website.
We value your purchase and aim to provide a seamless shopping experience. If you have any questions or need assistance with a return or exchange, please do not hesitate to contact our customer support team.
Shipping Policy
Privacy policy
Thank you for visiting Lovahbyfatima.com, We value your privacy and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose data when you interact with our Website.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our services.

1. Information We Collect
- We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or register for an account.
- We also collect non-personal information, including browser type, IP address, and cookies, to enhance your browsing experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing orders and providing customer support.
- Sending promotional emails and marketing communications.
- Analysing and improving our website and services.
- Legal obligations and protection against fraud.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie settings in your browser.
4. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
5. User Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of your data or its transfer to another service.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. The most recent version will be posted on this page.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Order policy
Thank you for shopping at Lovahbyfatima.com, Please review our order policy to understand the terms and conditions regarding your purchases.
1. Placing Orders
- You can place orders on our website or through other authorized sales channels.
- By placing an order, you agree to purchase the selected items at the specified price.
- Once an order is placed, you will receive an order confirmation email with details of your purchase.
2. Pricing and Payment
- All prices are listed and include applicable taxes and fees.
- Full Payment is due at the time of purchase. We accept major credit cards, Cash, coupons and other payment methods as indicated during the checkout process
- Prices and availability of products are subject to change without notice.
3. Order Processing
- Orders are typically processed and shipped maximum 15 business days from the date of purchase within Qatar, and maximum 30 business days outside Qatar, timing is subject to the logistic company, transportation, holidays and other reasons may impact the delivery process.
- You will receive an email notification when your order is shipped, along with tracking information.
4. Shipping
- We offer various shipping options. Shipping costs and estimated delivery times will be provided during the checkout process.
- We strive to meet estimated delivery times; however, delivery may be delayed due to factors beyond our control, such as weather or carrier issues.
7. Order Tracking
- You can track the status of your order by using the tracking information provided in your shipment confirmation email.
8. Customer Support
- If you have questions or need assistance regarding your order, please contact our customer support team at [email protected]
10. Order Acceptance
- We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.
11. Changes to This Policy
- We may update this Order Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes.

Thank you for choosing Lovahbyfatima.com, We appreciate your choice and hope you enjoy your purchases.

Terms & Conditions
Term and condition

Welcome to LovahByFatima website! Before you start exploring our platform, we kindly ask you to review and agree to the following terms and conditions:
1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
2. User Conduct: When using our website, you agree to abide by all applicable laws and regulations. You must not engage in any activity that may disrupt or interfere with the proper functioning of our website or compromise the security of our systems.
3. Account Registration: Some features of our website may require you to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You must provide accurate and up-to-date information during the registration process.
4. User Responsibilities: You are responsible for maintaining the confidentiality of any login credentials or account information associated with our website. You agree to use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the website.
3. Intellectual Property: All content, including but not limited to text, images, graphics, logos, and trademarks, displayed on our website is the property of the website owner or its licensors. You may not use, reproduce, modify, or distribute any of the content without obtaining prior written permission.
4. Product Information: We strive to provide accurate and up-to-date information about our fashion products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or availability displayed on our website. We reserve the right to modify or discontinue any product without prior notice. It is your responsibility to verify the information before making a purchase
5. Ordering and Payment: When placing an order through our website, you agree to provide accurate and complete information. You are responsible for any charges incurred, including applicable taxes and shipping fees. We reserve the right to refuse or cancel any order at our discretion.
5. Pricing and Payment: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time. Payment for purchases made on our website must be made through the provided payment methods. We are not responsible for any unauthorized transactions or fraudulent activities.
6. Returns and Exchanges: We have a separate Returns and Exchanges policy that outlines the procedures and conditions for returning or exchanging purchased items. Please refer to that policy for more information.
7. Third-Party Links: Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and conditions of those websites before using them.
8. Limitation of Liability: In no event shall we or our affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the products purchased through it. We strive to provide a seamless and secure experience on our website. However, we cannot guarantee that our website will be error-free, uninterrupted, or free from viruses or other harmful components. In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use or inability to use our website.
9. Governing Law: These terms and conditions shall be governed by and construed in accordance with the laws of the state of Qatar. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in the state of Qatar
Thank you for taking the time to review our terms and conditions. If you have any questions or concerns, please feel free to contact us. Enjoy your experience on our fashion website!
Return Policy
Return and Exchange policy:

We want you to be completely satisfied with your purchase from Lovahbyfatima.com, Please read our return and exchange policy to understand the terms and conditions regarding returns and exchanges.
1. Eligible Items
- We accept returns and exchanges by notify us within 3 days from the date of delivery.
- To be eligible for a return or exchange, items must be unused, in the same condition as received, and in their original packaging with all tags and labels attached.
2. Non-Eligible Items
- The following items are not eligible for return or exchange:
- Items marked as final sale.
-Item kept with the customer more than 3 days.
- Custom-made or personalized items.
- Worn and used items which might have a scent of perfume or anything shows the item being used.
- All types of Shellas
3. information Modification
- If you need to make changes to your information such as updating the shipping address, please contact us as soon as possible. We will do our best to accommodate your request
4. Return Process
- To initiate a return or exchange, please contact our customer support team at [email protected], or contact us through the live chat or WhatsApp, mention the reason of return
- Pack the item securely in the original packaging and include the invoice. Shipping cost based on the reason of return
5. Refunds
- Refunds will be issued in Cash and Bank transaction
- Please allow 20 business days to process your return and issue the refund.
6. Exchanges
- If you wish to exchange an item for a different size or color, please mention your preference while contacting us through email [email protected] or through live chat. We will do our best to accommodate your request if the order has not yet been processed. If the customer want to exchange the product after the product has been shipped, the customer eligible to pay the transaction/logistic fee fully of all upcoming transactions.
7. Damaged or Defective Items
- If you receive a damaged or defective item of no fault of the client, please contact us through email [email protected] or through live chat, within 5days of receipt, and provide pictures of the damage items, We will provide instructions for the return or exchange of the damaged or defective item. We will either repair the relevant defect or replace the product, if we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon return the product. We will pay for shipment of repaired or replaced products to customer and customer will be responsible for return shipment of the product to us. items damaged by miss-use, and or damaged by client will not be eligible for a refund but only for alteration and amending which in that case the customer will in-cure a fee determined upon inspection of the item.
8. Cancellations
- You may request to cancel an order before it is shipped, if the order has been shipped and the client cancel the order without any reason, the customer eligible to pay the transaction/logistic fee fully of all upcoming transactions, and the refund will take place only if we received the product without any damages. Please contact our customer support team to inquire more about order cancellations.
9. Change in Policy
- We reserve the right to make changes to this Return and Exchange Policy at any time. Any changes will be posted on our website.
We value your purchase and aim to provide a seamless shopping experience. If you have any questions or need assistance with a return or exchange, please do not hesitate to contact our customer support team.
Shipping Policy
Privacy policy
Thank you for visiting Lovahbyfatima.com, We value your privacy and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose data when you interact with our Website.
By using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our services.

1. Information We Collect
- We may collect personal information such as your name, email address, shipping address, and payment details when you make a purchase or register for an account.
- We also collect non-personal information, including browser type, IP address, and cookies, to enhance your browsing experience.
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing orders and providing customer support.
- Sending promotional emails and marketing communications.
- Analysing and improving our website and services.
- Legal obligations and protection against fraud.
3. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie settings in your browser.
4. Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, and destruction.
5. User Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of marketing communications.
- Request a copy of your data or its transfer to another service.
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. We encourage you to read their privacy policies.
7. Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.
8. Policy Updates
We may update this Privacy Policy from time to time. The most recent version will be posted on this page.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Order policy
Thank you for shopping at Lovahbyfatima.com, Please review our order policy to understand the terms and conditions regarding your purchases.
1. Placing Orders
- You can place orders on our website or through other authorized sales channels.
- By placing an order, you agree to purchase the selected items at the specified price.
- Once an order is placed, you will receive an order confirmation email with details of your purchase.
2. Pricing and Payment
- All prices are listed and include applicable taxes and fees.
- Full Payment is due at the time of purchase. We accept major credit cards, Cash, coupons and other payment methods as indicated during the checkout process
- Prices and availability of products are subject to change without notice.
3. Order Processing
- Orders are typically processed and shipped maximum 15 business days from the date of purchase within Qatar, and maximum 30 business days outside Qatar, timing is subject to the logistic company, transportation, holidays and other reasons may impact the delivery process.
- You will receive an email notification when your order is shipped, along with tracking information.
4. Shipping
- We offer various shipping options. Shipping costs and estimated delivery times will be provided during the checkout process.
- We strive to meet estimated delivery times; however, delivery may be delayed due to factors beyond our control, such as weather or carrier issues.
7. Order Tracking
- You can track the status of your order by using the tracking information provided in your shipment confirmation email.
8. Customer Support
- If you have questions or need assistance regarding your order, please contact our customer support team at [email protected]
10. Order Acceptance
- We reserve the right to refuse or cancel an order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.
11. Changes to This Policy
- We may update this Order Policy to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes.

Thank you for choosing Lovahbyfatima.com, We appreciate your choice and hope you enjoy your purchases.

PRIVACY POLICY

PRIVACY POLICY